PT Asuransi AIU Indonesia, a member of American International Group, Inc. (AIG), is one of Indonesia’s leading general insurance companies. In order to preserve the ultimate service high innovation and guarantee of security, we invite excellent individuals to fill the positions as:
Reports directly to Head of Direct Marketing
Primary Objective:
The primary objective of this position will facilitate marketing initiatives and will be involved in all elements of the marketing cycle to support campaign set up, policy issue, billing, customer service, and training.
The Objective involves:
Liaise with IT and PCM (Profit Center Manager) / DM (Direct Marketing) locally and regionally to provide systems support, project planning, implementation and execution for all existing systems related activities that support DM.
Help to establish a model program for back office support that eliminates manual processes.
Enhance reporting functions using standard and ad hoc reporting tools available in billing system.
Lead new projects to continue the enhancements to the billing system and DM Web platform to support future growth
Assist current and future sponsors with technical or systems related issues for TPA (Third Party Administrator) uploads, billing, reconciliation, related topics.
Responsibilities:This position must have a skill set to span both business and technical tasks. As part of DM team this position will elicit, organize, and document system requirements and rules in order to ensure that the technical team members can develop solutions that meet the stated business objectives. Overall, this position job is to interpret the business user’s desires into system requirements and assist in integrating the solution into the users’ work environment.
Lead project team of combined IT and DM staff to successful completion of necessary enhancements to move from a manual environment to fully automated processes for policy issue, billing and reporting.
Define and document business rules for transformation process.
Develop report specifications and standard reports.
Test functionality as the technical team releases processes to the test environment.
Work with IT and users during the UAT (User Acceptance Test) phase.
Ongoing Responsibilities:
Manage the DM department requirements for error free policy issue, billing and reconciliation, and reporting
Assist user community in the use and understanding of the TPA upload functions and the Billing File submit and resubmit processes.
Cross training and on going training of skills to allow growth.
Minimum Required Skills :
Data analysis and reporting experience
Experience with relational databases and query tools
Basic SQL skills
Ability to work in a team environment
Strong Interpersonal, Writing and Presentation Skills
Creative Problem Solving Skills – Leverage knowledge and experience from varied resources and departments/countries to solve complex problems effectively.
Quick, Independent Self Starter.
Desired Skills:
Prior insurance experience
Prior marketing experience
Systems testing experience
Database management skills
Team leadership skills
Experience in training and adoption of database marketing techniques
Experience with Cognos Business Intelligence Application suite or similar desired
Fluent English required
If you meet the above qualifications, please send your application with detailed resume and recent photo, not later than 2 weeks after this publication to:
HR Manager – PT Asuransi AIU Indonesia
Jakarta Stock Exchange Building, Tower II, Floor 3A
Jl. Jenderal Sudirman Kav. 52-53, Jakarta 12190
Email: recruit.indonesia@aig.com
Only shortlisted candidates will be notified
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